Cancellation Policy

Please contact us as soon as possible if you need to cancel or change a trip. Travel suppliers often calculate penalties based on the exact cancellation time, local time zones, departure date, check-in date, and ticketing status.

A cancellation is not confirmed until we acknowledge your request and, where required, receive supplier confirmation.

Cancellation charges may include airline penalties, hotel penalties, tour operator penalties, transfer charges, visa or document fees, payment processor fees, taxes, currency conversion differences, and FaithTourTravel service fees.

Some bookings are fully non-refundable after confirmation, especially discounted fares, promotional hotels, group bookings, cruise cabins, event tickets, peak season packages, and last-minute arrangements.

If a traveler does not arrive for a flight, hotel, tour, transfer, appointment, or service, the booking may be treated as a no-show. No-shows are usually non-refundable and may cancel remaining itinerary segments.

Late cancellations close to departure or check-in may carry higher penalties or no refund, depending on supplier rules.

Where suppliers allow it, we may help with date changes, route changes, passenger corrections, hotel amendments, or travel credits. Change fees, fare differences, room rate differences, supplier charges, and service fees may apply.

Name changes or corrections are subject to airline, hotel, visa, and supplier rules and may not always be possible.

If an airline, hotel, transport provider, tour operator, or other supplier cancels or materially changes a service, available remedies may include rebooking, credit, partial refund, full refund, or alternative service, depending on supplier policy and applicable law.

We will help coordinate available options, but final approval and timing may depend on the supplier.

Email info@faithtourtravel.com or call +1 (579) 900-5844 or +1 888-333-4391 with your booking name, invoice number, travel dates, service to cancel, and reason for cancellation. Written requests may also be sent to Faith Tour And Travel LLC, 16700 Marygold Ave Apt 18B, Fontana, CA 92335. Urgent travel changes should also be communicated by phone or messaging if you have an assigned travel consultant.

We will review your booking terms and share the estimated cancellation outcome before proceeding where possible.